Privacy policy

InovaYa is a company dedicated to water treatment and filtration. Our head office is located at 254 rue Vendôme, 69003 LYON. If you have any questions about the protection of your personal data, please contact us at communication@inovaya.com or by post at the above address.

Your privacy

At InovaYa, your privacy is as important to us as our mission to make clean water available to everyone. This privacy policy explains how we collect, use and protect your personal information when you visit our site.

What information do we collect?

We collect different types of information to serve you better:

  • Information you provide directly to us: This includes details such as your name, e-mail address, telephone number, and any other information you voluntarily share with us via our online form.
  • Information collected automatically: When you visit our site, certain information is automatically collected, such as your IP address, the type of browser you use, the pages you visit and the duration of your visit. This information helps us to understand how our site is used and to improve it.
  • Cookies and similar technologies: To personalize your experience and analyze traffic, we use cookies (see our Cookie Policy).
How do we use your information?

We use your information to improve our services and to contact you in response to your request. Your feedback and browsing data help us to fine-tune our site and our offers.

Sharing your information

Rest assured, we do not sell your information to third parties.

Protecting your data

The security of your personal information is our priority. We use technical and organizational security measures to protect your data against loss, alteration or unauthorized access. For example, we use encryption protocols and firewalls to secure our infrastructure.

Your rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal information:

  • Right of access: You can ask to see the information we hold about you.
  • Right of rectification: You have the right to correct inaccurate or incomplete information.
  • Right to erasure: You can request the deletion of your personal data.
  • Right to object: You may object to the use of your data for certain purposes, such as marketing.
  • Right to portability: You may request to receive your data in a structured, commonly used and machine-readable format.

To exercise these rights, please contact us at communication@inovaya.com. We will deal with your request as quickly as possible.

Data retention

We only keep your personal information for as long as is necessary to achieve the purposes for which it was collected, or to comply with legal obligations. Your data is then deleted or made anonymous.

Changes to this policy

We reserve the right to change this privacy policy at any time. Any changes will be posted on this page, and, if the changes are significant, we will notify you by e-mail.

Contact us

If you have any questions about this privacy policy or wish to exercise your rights, please do not hesitate to contact us:

InovaYa
665 rue Pasteur 38670 Chasse-sur-Rhône
+33 428 294 231
communication@inovaya.com